How do I authorize a device on Xfinity?

Installation and activation instructions are included in every Getting Started Kit. Your Xfinity folder has this information.

Activate Your Equipment Using an App

Activating Xfinity xFi Pods or an Xfinity xFi Gateway (with the exception of the xFi Fiber Gateway, Arris X5001) can be done quickly and easily with the Xfinity app, whether you are activating the Pods themselves or the Gateway. Following the first setup, you will be able to use the Xfinity app to manage your home network.

Check the information about the device’s manufacturer and model that is located on the underside of your device to learn what kind of Gateway you have. You can also sign in and select Devices from the menu under My Account.

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Use Google Play or the App Store to get the Xfinity app for free. Enter your Xfinity ID and password to get started. From the sign-in screen, you can create a new account if you don’t already have one.
If you’re activating a Gateway, you may be requested to begin the activation process as soon as you sign in. Step 3 is the next logical step if you’re not prompted.

Select the Account icon from the top-left corner of the Overview page on the Xfinity app after you’ve logged in. When you’re in the Devices area, select Activate xFi Gateway or Modem to activate it.
You may do this by going to Devices and then selecting Activate for xFi Pods.

How do I authorize a device on Xfinity?

Activate Your Equipment Online

You may quickly activate your equipment online if you are activating Xfinity Internet, Voice, or any TV service other than X1; this is the most convenient method. Turn on your Internet, voice, and/or television equipment after you have connected it.

You can find straightforward activation instructions at, which can be accessed online.
Visit on your web browser if you want to activate your Xfinity Mobile smartphone. Visit for more information, or check out the Installation Videos and Guides for the Getting Started Kit on that website. Install and Activate Your New Gateway or Modem provides detailed instructions on how to activate Internet service after purchasing a new gateway or modem.

Activate Your Equipment on Your TV

See how to activate Xfinity X1 if you’re using an X1 TV Box. You can learn more about how to activate your X1 equipment here. A Flex streaming TV box can be activated by following these instructions.

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